Employee Engagement: Creating the Emotional Connection to Work Overwork, anxiety, and lack of challenge and recognition have coloured the overall emotional connection of workers to their jobs, according to a Towers Perrin study. Here are some pointers gleaned from the study on how to bridge the gap between how workers feel and how managers perceive […]
10 Critical Drivers of Performance at Work – a case study. What drives high performance at work? Watch the video, or read on: I facilitated a session with a client to capture learnings from a significant crisis. To cut a long story short, we had some devastating bush fires here in Tasmania and my client […]
You can’t make people give you discretionary effort There are 4 key characteristics of a leader that people want to do their best for… I was meeting a business contact for a coffee recently and we started talking about getting the best out of people. My contact works in an industry that can be quite […]
Employee engagement is often misunderstood. In fact, there are two types of engagement – rational engagement and emotional engagement. One is nice to have, but the real value comes from capturing hearts as well as minds. Join Ros Cardinal, Managing Director of Shaping Change as she discusses the differences. (6 mins 54s watch time). If […]
Our guest author, James Goodricke, continues his thoughts on Generation Y in the workplace in Part 2. Read Part 1 here. While generation gaps are nothing new, with Generation Y it isn’t so much a gap as a discontinuity. Growing up with the internet has given them a very different way of viewing the world, […]
Today’s guest article is from James Goodricke. James is a recent journalism graduate and is our Research Assistant. As a Generation Y himself, we asked him to contribute a 2 part article on Gen Y in the workplace. Part 1 – What makes Gen Y tick? With the Baby Boomers starting to retire, there are […]
Good leaders must lead by example. When the actions of leaders are in alignment with what they say (“Walking the Talk”), they become people that inspire others to want to follow them. When leaders say one thing but do another, they erode trust, a critical element of productive leadership. When people are cynical and distrustful, […]
What is the best way for a manager to motivate employees? The traditional answer would be to give them a cash bonus, but studies have shown that cash bonuses are becoming less effective. The practice has become so common that most employees now expect it – it’s just a part of their salary expectation. That […]
Is your workplace having fun? As counterintuitive is it may seem, incorporating fun into the workplace can create a big boost in productivity. Indeed some of the most successful companies in the world are also some of the most fun places to work. Mind you, not every employer wants to follow Google’s example and start […]
I was recently reading the reports of the inquest into the death of a Merrill Lynch intern who suffered an epileptic fit after working for 72 hours straight. The inquest returned a verdict of death from natural causes that “may have been triggered by fatigue” and has sparked debate about intern working conditions in highly […]